Reviews

4.9
Based on 1782 reviews
Cassie
00:12 09 Aug 22
Carson gave us several financial options, along with explaining how all the different systems worked. When Landon and Ernesto came to install the Furnace and A/C unit they explained what they would be doing each day, when they expected to be done, and cleaned up the area well when they were done. Took all the garbage with them.Would recommend Mountain Air 100%
Zach ODell
16:54 06 Aug 22
David was very polite and did well explaining everything. Awesome customer service.
Dani Bolton
16:13 04 Aug 22
The best customer service and technicians I've ever used. Last year I replaced my furnace with a different company and had a 1star experience in every way. This year my ac unit went in the middle of July and every person I talked to and worked with was EXCELLENT. Daniel did a thorough and super friendly job with inspection/diagnostics. Hilary was great coordinating and gave estimates and choices without pressure, also super friendly. And Cody (and ___) were so great (fast, friendly, clean work space, ensured correct installation). Absolutely fantastic. Will always recommend Mountain Air 👍👍👍
Angela
00:07 03 Aug 22
Our AC broke down on us in the heat of the summer. Mountain Air came out the same day I called. We ended up needing a new AC/Furnace. Carson (Sales Rep) immediately came out and gave us a bid. He was very knowledge and helpful with explaining the various stages of AC/Heat Pump/Furnaces. Our bid was very nicely laid out with different price options. Once we made our decision, Carson provided us with a portable AC unit which was very much appreciated while we waited for our install appointment. Our Installers (Max and Geo) were fantastic! They did a wonderful job installing our new Heat Pump, Furnace & Thermostat and they ensured everything was cleaned up. Carson even stopped by our house after install to see how the job finished up. Mountain Air prides themself in Exceptional People, Quality & Service.... I agree 100% and would HIGHLY RECOMMEND them to anyone!
KURT WOHLGEMUTH
17:17 01 Aug 22
I hired Mountain Air to come and check out a system they installed 6 years ago. The first technician, Jaden, came out and diagnosed a bad breaker. We replaced the breaker over the weekend, and Taylor came out on Monday to complete the inspection of the HVAC system. Everything was working fine once the breaker was replaced. Not only were they punctual, but they text over a photo of the technician as well. They didn't charge extra for coming out a 2nd time, and they got us back on the schedule on Monday (from the previous Friday!) Outstanding service, would definitely use them again.
Carri Story
22:49 29 Jul 22
New central air system
Joyce Hawkins (Jhawk)
23:23 26 Jul 22
I am so grateful I called Mountain Air to repair my air conditioning!! Chad was able to schedule me in the same day I called, was timely, concerned that he get the problem resolved and very professional. He took the time to trouble shoot all components and explain it all to me while doing so. I was provided repair options, so I could choose how to proceed. Chad was very honest, and there were no high pressure sales tactics. And the cost of repair was reasonable! I would highly recommend this company and will definitely use them for all future service/repair needs.
Sarah Birch
16:29 23 Jul 22
Daniel was courteous and helpful about navigating our AC repair and deciding on the best way to proceed. There service time was great and reasonably priced. We’re working further with them towards a new install.
Kimberly Hollingshead
22:55 22 Jul 22
Don't use anyone else!! The two men that came we're absolutely professional, clean cut, spoke English, knowledgeable, polite, and they didn't talk down to me or try to charge for services I didn't need. The cost was way less than I had expected and they came out the same day at no extra charge. I would recommend them to EVERYONE!
Ivan Rodriguez
23:13 21 Jul 22
Zack was amazing. Knowledgeable and professional.July 21st 2022 had another service done by Zack, once again he was very knowledgeable, kind, and professional. Definitely recommend him.
Susan Jorgensen
00:24 21 Jul 22
I love working with this company. I recently had a new AC/Heating system installed by Rob,Bryson & Elijah. They were fantastic!!! Carson went over all the different types of units and financing and was great to work with. Thank you to all the office staff and all the technicians that have come to my home, everyone is so kind and helpful. Love you guys😄
Marie Kemp
03:37 19 Jul 22
JD did an excellent, quick job of finding the problem. Did not charge us extra because it was an easy fix and required no parts. He was prompt, friendly and informative about the repair. Thanks so much for your service. It's been a hot couple of days, close to 100. We even signed up for the service to come check out our AC and Furnace every 6 months.
Shannon Hughes
01:28 19 Jul 22
Lee came out and looked at my current furnace and a/c unit. He showed me the issues and pointed out what wasn't working and discussed what needed to be done. He was very personable and professional. I would highly recommend anyone to use Mountain Air.
Vince Rodriguez
15:53 18 Jul 22
Technician came out and was professional and dressed appropriately for the work. Checked the blower motor of my system and found a weakened capacitor and the bearings on the motor failing. Provided estimate for capacitor replacement and submitted a request for system replacement estimate. Nice all the way around. Not pushy at all.
Xavier
17:25 17 Jul 22
They were very professional and came out and responded to our urgent situation in a timely manner. JD the technician was great and quick and efficient.
Greg Secrist
22:26 16 Jul 22
Mike was the best AC tech I've ever worked with. He had a lot of knowledge and was very thorough as he went through my entire system. He had some really cool high-tech instrumentation to check my air flow and temperature splits. Mike did a great job, give that guy a raise! 😉
Peter K (Northern UT)
00:45 16 Jul 22
Our A/C stopped working so a friend referred us to Mountain Air. It was easy to contact them and schedule a service appointment. Our technician, Mike, arrived right on time in a modern clean well equipped van. He quickly diagnosed our problem, fixed it and did several other needed maintenance items. Most importantly he took the time to explain what he was doing and teach us how to operate our system better. I highly recommend Mountain Air.
Travis Jackson
22:01 15 Jul 22
Mike was knowledgeable, professional, and exemplary
byron fabian
16:04 15 Jul 22
Great experience working with Hilary, Tony, and Brycen to get a new furnace and AC system installed in my home. The wait time to install it was about 1.5 weeks so they dropped off a portable ac unit which was appreciated.
Lori Poll
17:17 13 Jul 22
Very responsive in getting Daniel out to fix our broken air conditioner! Very efficient and high quality response! Daniel quickly identified and fixed the problem!!
Heather Lafrance
21:09 12 Jul 22
I called this morning and they came out same day. The service technician was friendly and upfront about prices. He informed me I was eventually going to need to replace a capacitor in my AC unit, and then it actually gave out while he was wrapping up. He was nice enough to throw in a discount on the replacement part.
David McCartney
15:28 11 Jul 22
The person who took the call was very helpful and knowledgeable and schedule worked us in on that same day for service. Chad the repair person was very nice, efficient and did such a good job.
Hugo Valle
15:26 10 Jul 22
Great service. The technician located the problem with the AC unit and explained the repair in detail 👌
Martin Manzo
19:45 09 Jul 22
Daniel the service repair guy was Awesome. My A/C was not working he did a diagnostic and knew what was wrong and repaired it. He was very professional and extremely knowledgeable. I RECOMMEND him and Mountain air....thank you so much !!!
Kim Jarvis
19:29 08 Jul 22
I called this morning with a broken air conditioner and facing the prospects of the next 7 days in the upper 90's and 100's and they fit me in. My unit was repaired before it hit 85 and no pressure to buy a new A/C! That was as refreshing as the wonderful cool air that is chilling my home right now!
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