Reviews

4.9
Based on 1457 reviews
Paul Berkholder
16:48 07 May 21
Amazing service, quick response and very affordable!
Kelly Forbey
23:02 06 May 21
Rhett was very professional and timely. He explained everything that was going to happen and offered several different options. A nice change from the usual “ we’re doing you a favor attitude “, highly recommend this company.
Lisa Russell
01:12 02 May 21
I have been doing business with Mountain Air for years! They are always friendly and amazing!
Jay
02:25 01 May 21
Great quality workmanship, everyone there really cares about the customer.
Carolyn Kuroiwa
22:51 29 Apr 21
Garrett was professional and informative with our concerns and questions.
Mat Doebler
18:30 29 Apr 21
Showed up promptly. Explained issues and options. Quick professional work.
Jennifer Miranda
16:32 26 Apr 21
After a not so good experience (horrible really) from another heavily advertised HVAC company, my husband and I weren't sure that we wanted to move forward with getting an AC and new Furnace installed. We took a few days and decided to call Mountain Air. From the get go, the gal on the phone was so kind and was able to get us scheduled in for a free estimate the next day. Drew visited with us and provided a few different options and made sure to try to fit our budget/needs as close as possible. We did not feel like we were listening to a sales pitch to get the most expensive option in the slightest bit! The installation process was great as well. The install techs, Robert and Michael did a great job and the work was clean! They even stayed later than I know is typical for their normal day to finish installing everything. We are so excited to have AC in our home (always had window units before) and a new efficient and quiet furnace. They even hooked us up with a new thermostat and vent cover at no charge, whereas, I'm sure most companies will just "add it to the invoice". These guys were so reasonable priced compared to the other company - literally just over HALF the cost for a better brand and their service just really topped it off for us. We will recommend all of our family and friends to go to Mountain Air for all of their HVAC needs!!
Jeremy Green
00:55 24 Apr 21
I was very impressed by our device tech, Daniel, as well as Mountain Air. The price was good, service was quick and painless and Daniel was trustworthy and provided great customer service. We will be calling them in the fall for furnace tune-ups.
Lucky Jester
21:26 21 Apr 21
Devin, Scott and Nathan were awesome! These guys showed up on time and performed an install at my home and everything went perfect. They cleaned everything up when they were finished and showed in detail how to set up my new thermostat and use the app on my phone. Absolutely painless. Highly recommend.
Stacie Kimberley
22:59 20 Apr 21
Rhett & Abel were great, very professional!
Michael Mejia
22:33 19 Apr 21
The technicians at Mountain AC & Heating have always been friendly, professional and explain any issues concerning my HVAC system.
Guy Kempton
15:53 19 Apr 21
Devon and Cody did an excellent, professional job. They stayed late to make sure I was satisfied. Very please with the service
Larry Goodwin
00:09 14 Apr 21
Diagnosed problem, ordered part, notified me when part arrived. Now I'm waiting for when I have all of the money to have them perform the repair.
jeramie thompson
18:40 12 Apr 21
Mountain air from start to finish was a dream to do business with. They where responsive to all my question always showed when they said they would. Scott, Garett, Cody, and Jayden never got frustrated with my questions. They came to explain things I didn’t even know needed explaining. They respected my house and kept the hole process painless on my part. Best of all they like my dogs.
Cody & Lisa Johnson
19:39 07 Apr 21
We had Devin and Cody out to our home to do a fair bit of work. They took the time to ensure that what was needed to be done was acceptable. They were great to work with and did a great job in installing a new hot air return, duct booster fan, and a new A/C system to a home that never had it.We are now looking forward to a much cooler and less swampy feeling summer. We would love to have them back for any additional work when needed.
Alison Hamilton
01:40 06 Apr 21
I had my furnace and AC serviced today; a regular maintenance tune-up, and received excellent service. The customer service representative who scheduled my appointment was kind and friendly and very attentive to my questions, and what I was needing done. The technician who came to perform the service was Rhett, who was friendly and professional and answered every question I had. He also pointed out important information that was very helpful to me, and did excellent work. I would recommend Mountain Air anytime!!
Duane Sprague
23:57 05 Apr 21
The technician was very polite and thorough. He explained everything clearly.
Eric Carreno
15:30 05 Apr 21
Mountain Air has been my only heating and cooling go to family. They replaced my furnace and come over to complete tune ups to keep my equipment up to par. Last night my A/C was malfunctioning and RHETT the technician came through. Within a few minutes of professional service, he got into the attic, replaced some wiring defects, and done. With our newborn around, MOUNTAIN AIR is a company I can trust. Thanks guys!!
Steve
04:53 05 Apr 21
Great Experience with Mountain Air: Rhett came over quickly on Saturday afternoon to fix my AC when it was blowing warm air the first time we turned it on this year. He was done quickly, was informative and super professional.
Sarah Hammon
00:41 04 Apr 21
Rhett was amazing! We came out in the afternoon on a Saturday to check up on our air conditioning. He made the repair, but a few hours later it stopped working again. He drove all the way back to our house (40 minute drive) after hours to make sure we were good to go. I have a great deal of trust in and respect Mountain Air technicians, especially Rhett!
Melissa Brock
11:58 03 Apr 21
I called on a very cold Saturday after my furnace decided not to kick on. I was planning to make an appt. for the upcoming week for a technician to evaluate the problem. I was pleasantly surprised when I was told a technician could respond within the next couple of hours. Within that two hours the technician arrived, fixed the problem, and then was on his way...leaving me with a warm home. The technician was courteous and responsive to questions. The pricing was very reasonable...especially for a weekend spur of the moment call. I plan on using this company for my HVAC needs and maintenance in the future.
Kristin O’Dell
15:01 01 Apr 21
Wonderful service from the receptionist to the repair man. Mountain Air was able to fix our furnace the morning we called at a fair price. JD was very friendly and Informative of the issue with our furnace. He did a great job to get it working again. We highly recommend Mountain Air if you need repairs.
AS 8990
22:55 31 Mar 21
World class customer service! Technician was very knowledgeable and explained everything he was doing as he did it. Excellent service I will definitely call back when needed.
T M
20:57 31 Mar 21
Amazing Company! Our most recent HVAC visit was with Zach as our Technician. Staying true to Mountain Air Conditioning & Heating, Zach’s honesty, straightforwardness, no games and no surprise mentality was truly refreshing. The Code of Ethics consistently demonstrated by Mountain Air Conditioning & Heating is truly beyond reproach. Their unmatched values, ethical principles, and ethical standards is what companies SHOULD aspire to embrace but many fall short. With Mountain Air Conditioning & Heating, you can witness an unparalleled level of professionalism and honesty with every visit. Thank you Mountain Air Conditioning & Heating and thank you Zach!Our Previous Visit and Review:Amazing! Our Air Conditioner failed to start at the beginning of a new season and I wasn't sure who to call. After searching Google, I came across Mountain Air Conditioning and Heating who had a lot of reviews, all of them were extremely good. I felt my risk was minimal with that many good reviews so I was able to schedule a same day appointment. When the Technician (Daniel) arrived, I immediately knew I had made the right choice. It felt as though Daniel was a long lost friend; what a great man. He identified the issue with my A/C within minutes and had our system running shortly after. I truly enjoyed everything about the service received, the price paid and most of all, I enjoyed talking with my new friend as he repaired our system. Mountain Air Conditioning and Heating has earned the loyalty of this new customer for life. I recommend Mountain Air Conditioning and Heating to everyone in need of seasonal maintenance or repairs. This was an outstanding experience with unsurpassed customer service. Thank you Daniel! Take care my friend!
Steve Hart
17:53 29 Mar 21
We are so impressed with Mountain Air’s customer service and technicians. Last winter we had our furnace replaced and just last night (Sunday) we realized our humidifier was not working. I contacted their customer support number and they immediately sent out a technician the following day to look it over. Our technician Zack was awesome and ensured that everything is working the way it should be. He even made the correct changes to our thermostat panel to ensure that we were completely comfortable. Within about 15 mins we could already feel the adjustments and I just wanted to thank Zack and the team members from Mountain Air for being so straightforward and professional. If you need service seriously contact them because they are the best.
Kim Kranendonk
22:46 26 Mar 21
We absolutely love Mountain Air. We have been a long time customer. They have great customer service and always make sure their customer is taken care of. Taylor was prompt and very knowledgeable. I would highly recommend Mountain Air to others.
Lorayne Hamm Sevy
20:52 26 Mar 21
Absolutely stellar service from start to finish. Chad walked me through the features of all of the products that they offer and was spot-on with his assessment of our needs. Michael and Robert did all of the removal and install work and were on time, polite, professional, and extremely thorough. They truly went above and beyond. Everything was explained and they walked through all of the features on the new water heater, furnace, and A/C unit. I couldn’t be happier! I will be a lifetime customer and will sing their praises to anyone in need of HVAC services. Thank you Mountain Air!
Tyler Davis
23:49 25 Mar 21
I got 6 different bids before doing my AC/furnace. Mountain Air was extremely competitive and definitely fair. While on the job, both techs were great. Very respectful addressing me as "sir" and very knowledgeable. They ran into a couple issues that they had to address, furnace closet door wouldn't shut and had to reroute furnace intake vent. I asked them how much more that would cost and they said, "nothing. We pay for it. Your quote is your quote." I really don't think I can adequately describe how great they work with. From Drew giving us the quote to Devin and Cody installing, they have earned a lifelong customer - although I hope I don't have to replace this unit for a very long time.
Eric
22:50 24 Mar 21
Great safety inspection. Very kind and helpful service.
Kevin Cook
23:20 23 Mar 21
These guys were very responsive when our furnace went out and did a great job giving us options and ultimately installed a new furnace air conditioning unit and repaired vent and duct work that wasn’t very well thought out in the original construction of the house. I would highly recommend this company!
don parkhurst
01:33 22 Mar 21
Furnace failed on a Sunday. Mountain Air sent their technician (Zack) out within 2 hours of our call. He swiftly identified the problem then drove to town to pick up the part. Within another hour or so we were back up and running. Zack was professional and skilled — great company representative. Excellent and responsive customer service.
Steve Reich
19:20 19 Mar 21
Zack was prompt, knowledgeable and very friendly! Definitely recommend these guys and use again! Thanks a bunch!
Jenial Shakib
20:32 12 Mar 21
Zack came out late in the day to help us when we couldn’t get the heater to turn on. It was very cold and we needed a part from a supplier who had closed for the day. He promised that someone would pick it up from the supplier and install it the next day. I called early the next morning and Rhett had already located the part and within the hour had installed it. Service was excellent. Thanks so much!
Howard McArthur
20:22 12 Mar 21
J.D was my tech. What a pleasant professional. He got me up and running within 2 hours of arrival. This was a blower and fan failure..Amazing it was that quick...
Academy Mortage Layton
20:53 10 Mar 21
Nice and professional
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