Reviews

4.9
Based on 1725 reviews
craig lindgren
00:52 14 May 22
Great value! Communication was excellent! I signed up for the seasonal maintenance plan
Scott Spraberry
23:11 11 May 22
Tony & Bryson just finished up the HVAC installation on our home. Bryson was still in training and he always seemed eager to learn. Tony took the time to explain things to Bryson as well as show him how to do it. Tony & Bryson were extremely professional and on time. Couldn’t have asked for a better team for my HVAC install. Very appreciative and pleased with their work.I can’t really comment on the performance of the HVAC system since they just finished the installation 15 minutes ago. But, the new system is definitely quieter than the one.Huge thanks to Tony & Bryson!!! They definitely have true customer service ethics…And represent Mountain Air in excellent fashion!!!Again, THANK YOU Tony & Bryson!!!!
Kylie Grant
02:00 11 May 22
Quick, affordable, great job!
mel el
15:46 10 May 22
Awesome as always!!! Would highly recommend!!! Ten stars!!! The tech was personable and professional.
Tony V
00:34 03 May 22
Peyton, Landon, and Carson made this full system replacement a great experience!!! I would recommend 100% to anyone needing a new system!!! Carson was very thorough and knowledgeable in his explanation of systems! Very responsive and followed up as he promised!!! Great job!!! Thanks to all involved!!!
Joan Border
17:39 02 May 22
The tech was great. Answered all questions and let us know about maintenance issues that will need to be done next spring as our system is getting older
Doreen Bell
05:20 30 Apr 22
Our unit's condensing coil was bad and the unit had to be replaced. They were able to do it under warranty, even though we had originally purchased it from a different company. Office staff and technicians were very polite and helpful. J.D. and Abel were wonderful technicians, very professional and courteous. I highly recommend this company.
Mike McIntosh
23:04 28 Apr 22
Thank you Abel and Lewis for the professional job and expertise!
Kevin Stay
22:28 28 Apr 22
Our service person, Lee, did a fantastic job. They have always done a great job for us; I cannot imagine using anyone else. Caring for your customers matters - especially for these things we all rely on so having a dependable group like this taking care of you really makes a difference. Highly recommended.
Zach Walker
20:32 28 Apr 22
We want to shout out our amazing, professional and very capable installers Max and Geo! There were some obstacles that weren’t initially visible that were thrown at them and they handled the extraordinary circumstances very professionally. 10/10 would have Max and Geo work for us again! Their attention to detail and dedication to doing the job right were next to none.
Michelle Tubbs
23:43 27 Apr 22
Our air conditioner needed to be replaced, so I contacted Mountain Air. Drew sold me the unit and Rob and Jay installed it. They were very friendly, professional and thorough . They took time to explain how the system worked and answered all my questions. I highly recommend Mountain Air
katia medina
20:08 26 Apr 22
First time and Everything was great!
Tom Thompson
10:17 26 Apr 22
--------------UPDATE--------------04/25/2022I have always been EXTREMELY impressed with Mountain Air so when I decided to update my HVAC system which was rapidly deteriorating I knew who to call. I replaced my old water heater which was popping more than my knees going up the stairs with a new tankless heater and also replaced my furnace and AC unit with a high efficiency heat pump and auxiliary heater.There was a lot to this install and there were a few obstacles we needed to overcome. I am here to tell you that Carson and Chad made me feel SUPER comfortable with my concerns and I felt absolutely confident that they would take care of them. I took them at their word and they delivered. That is something rare I have found in todays world.Now onto the install... Tony and Jaden were AWESOME.. Tony took time to answer my myriad of questions and every single concern I had, he took care of IMMEDIATELY.. I was in the Army and slightly OCD ;P and from the ductwork to the piping everything was immaculate. I have absolutely no complaints and if you are researching HVAC companies you honestly don't need to look any further....Jeff was awesome!! Explained things and did a really great job! GO ARMY BEAT NAVY!! :)Just had Rhett come out... Your customer service is absolutely AMAZING.. It has been a long time since I have seen a company who actually cares more about the customer then trying to sell me something I don't need.. You just got a customer for life... matter of fact, while Rhett was out I had him run over to my neighbors and she is going to switch you guys 🙂
Brent Dunkley
21:46 25 Apr 22
Woke up to a cold house and cold kids. Called mountain air because they're number is on the furnace. They sent Chad out to check it out. He was quick, friendly, professional and got it taken care of for us. I would definitely recommend mountain air.
JODY VANCE
23:49 20 Apr 22
Chad T was wonderful. He was on time and explained what it was he was doing as he gave our central air conditioner a start of season tune up. He was friendly, professional, and took the time to do a few little extras like spray out the fins on the cooler with water. He also remembered us from 2020 when he installed a new water heater, which is also running very well. Thanks so much Chad and Mountain Air for the services you provide to our home. We’ll keep using you exclusively for our heating / cooling needs!
Claudia Keller
19:47 20 Apr 22
We just had Chad out today for a spring check up and maintenance and we could not be more satisfied. He was friendly, professional, thorough, and helped us understand how to operate our thermostat. Excellent service!
Gary Fuller
17:54 20 Apr 22
Excellent service !
Christine Whitear
17:16 20 Apr 22
Matt did an excellent job. He represented your company well
Micki Balaich
11:40 19 Apr 22
Wanted to have my ac looked over even though almost new. Chad or r tech was awesome! He came on time and was very thorough. He explained about the different brands of filters and which was the best one to use. He also went over some ideas to keep air clean and gave us information about a UV light that cleans air. Awesome! Will definitely use again.
Josie Stanford
16:05 18 Apr 22
Chad answered my questions. He was helpful and explained the problem and how to repair. He also offered and explained a maintenance tune-up program that I signed up for. Friendly and professional, it was a good experience.
Michael Searle
00:00 15 Apr 22
Tony was very professional and caring. He preformed all of the tasks in a very reasonable amount of time. Even when presented with some challenging situations.
Angela Mitchell
17:09 14 Apr 22
We purchased our new heating and A/C units from Mountain Air a few years back. They come out every 6 months to service our system and change our filters. All of the technicians have been very professional and have done a great job. Today we had an issue and called the office at 8am and by 10am their technician Chad was here to look at our system. He was prompt and professional in figuring out the issue and telling us what we needed to do to fix it. We were really impressed and thankful for his time and effort.
Austin Pieper
15:26 14 Apr 22
Had 45 year old furnaces replaced with a single furnace with zoning. Got ac to the entire home with new thermostats. Had water heater relocated for better placement. Brought everything up to code and did more than expected. Very happy with the service and would recommend others to Mountain Air!
Mary Jane Phillips
14:58 14 Apr 22
Dear Mountain Air, I am very grateful for your technician Robert and his assistant for being able to install my new Lennox furnace, air conditioner and smart thermostat during a snow storm! I did not experience any inconvenience or discomfort during the process. It's still snowing, and I can feel that every room has even heat ( no more cold spots). This summer, when I'm ready to turn on my new AC, I'm sure I will be just as satisfied. I appreciate the entire Mountain Air team, Mary Jane Phillips
Randy Markert
00:39 14 Apr 22
Mountain Air installed a Lennox HVAC system in our home. There were a few difficulties installing the system in our older home, but nothing they could not overcome. They completed the work fully to our satisfaction. Even going the extra mile to make sure the job was done right. I have confidence in the company because they pride themselves in quality and exceptional service. Which is why I think they are the best company and the only company I will use for all my heating and AC needs.
Trisha Heersink
23:35 13 Apr 22
Chad was fabulous to work with, very professional and did great work. I also hadexcellent, friendly service with the personwho scheduled my appointment. Thanks!
Sherrie Bockas
21:07 08 Apr 22
Abel is an awesome part of the mountain air company. Very knowledgeable and pleasant.
Jessica Ortiz
20:11 07 Apr 22
Chad was the technician that came out to service my AC, he answered all of my questions and explained what needed to be done, very knowledgeable and experienced technician. Overall I had a great experience, I definitely recommend Mountain Air.
Joe Bischoff
02:46 07 Apr 22
Called Mountain Air to get a tune up on my A/C and Furnace. Mike was professional from start to finish. He was able to troubleshoot and fix my thermostat that had been giving us issues. We will be using them again. Thanks Mike!
Utahguy Uinitah
00:26 07 Apr 22
Very professional and friendly. This is the second time I’ve used mountain air to service my furnace. And the only ones I will call for any future needs for my furnace. Highly recommended!
Sandra Deveraux
23:45 06 Apr 22
I called about not having hot water and I had bought the system through the company. The business sent out JD the same day I called. We hadn’t had hot water for a couple of days so it was very important to us. JD had to run and get a part, further away, and come back so we could have hot water that night. I am very impressed with JD’s professionalism he showed towards me.
Adam Hendrickson
16:03 05 Apr 22
These guys were great, they came in did a great job and finished in just over a day. Carson gave us a great quote and took good care of us. Payton and Jaden did a great job installing the a/c!
Jennifer Hawkins
23:50 01 Apr 22
Chad came out to service my new AC. He was friendly and courteous and answered any questions I had. He was prompt and professional and it was a pleasure to work with him. I love my experience with sll the mountain air people I have encountered.
Belle Marquez
21:27 01 Apr 22
Matt was on time, very professional and thorough in explaining his findings and even provided recommendations. I always know that he will provide his honest opinion and trustworthy while not being pushy in recommending unnecessary services. I highly recommend Matt and Mountain Air.
Kai Larsen
00:32 29 Mar 22
Our AC/Furnace was not working. These guys came out quickly, and when they showed up, explained the process of how they'd diagnose and fix any problems. They went above and beyond to provide great service. Nice guys and I highly recommend them.
D R
07:37 26 Mar 22
I was very impressed with Robert and Jay who installed a complete new system in our home. They were both good communicators and very clean and professional. They had the foresight to make recommendations that were totally forward looking as to avoid future problems.Mountain Air is not the cheapest game in town, but also not the most expensive, you get what you pay for and judging by the quality of work I feel confident they will stand behind product and work. Bravo!Having said this, I have experience with a few of the competitors and I would stay away from AM/PM, Any Hour, Whipple and Same Day.
James Acosta
01:17 26 Mar 22
Lee came out to my home, and he worked with me in my current ac situation. Even though my ac unit is in bad shape, he still went above and beyond to help me out with my issues. I've also have depended on mountain air with my heating and ac problems in the past, they have friendly customer service and awesome techs. Thank you very much Lee for your help I really do appreciate all that you guys do for me. I haven't gone through any other ac tech places ever. I know that I can depend on your company thank you so much for everything, to Lee and Mountain air.
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