DJ listened to my questions and took the time to explain his answers in a way that I could understand. He also made some suggestions for me to consider.
00:58 18 Feb 21
JD repaired/serviced our gas fireplace. Did an excellent job and was responsive to my questions. I liked it so much I signed up for the monthly service program. Well done.
19:22 16 Feb 21
Always provides excellent service. I wouldn't even consider using g anyone else.
23:05 15 Feb 21
JD was very prompt in getting to my place and did everything he could before realizing I just needed a new furnace. He was very polite. He even offered to bring over some space heaters while I wait for them to replace my furnace. Thank you so much for all your help. 😊
16:15 11 Feb 21
Nice guy great service
23:07 10 Feb 21
Devin and Cody did a great job. Explained when needed. Here on time cleaned up left no messes.
14:49 10 Feb 21
Easy from start to finish! Chad was able to answer every question we had, and Devin and Cody we're professional and very competent installers. I am definitely going to let everyone know about this amazing local company!
18:07 08 Feb 21
JD did an excellent job in repairing my furnace blower motor and control unit. Job was completed without problems and in a timely manner.
20:59 05 Feb 21
The replacement of our furnace and air-conditioner was a five star experience. Mountain Air's price was very competitive. Their crew, Devin, Max, and Michael, arrived on time and quickly removed our old furnace and air-conditioner. They laid down tarps to protect or carpets and were very professional. The replacement of our old system required extensive modification to our existing ducts. They measured everything and returned to their shop to manufacture the needed ducting and the new stand. They had to install an additional return duct and cleaned up after themselves; even vacuuming the carpet when the installation was complete. They worked all day and into the evening to complete the job in one day. They took the time to demonstrate the programing of the new thermostat and the replacement of the five inch filter. The new system is functioning great and we are looking forward to the reduction of our gas and electrical bills.
23:59 03 Feb 21
Taylor was terrific. He wore a mask was knowledgably about my furnace, and was professional. My furnace went out, Ii was diagnosed had to get a part and fixed by 4 pm that day. Thanks so much. Also a shout out to Drew Tubbs for the diagnosing the problem. Appreciate everything
20:06 01 Feb 21
I was very impressed by the Professionalism shown with this company. They respect the covid restrictions while inside of your home making you feel comfortable. They are very informative and answer any questions you may have.
19:22 01 Feb 21
Chad was very conscientious about Covid-19 precautions. I really appreciate that.
19:21 27 Jan 21
They responded and were able to repair my furnace much faster than I expected, even in the middle of the winter. Their technician, Zack, was very professional, friendly, and knowledgeable. They were excellent. Would definitely use them again.
20:45 26 Jan 21
Service was fast and very professional. Making an appointment was easy and the sent texts to say when they are coming and a text introducing me to the technician. He was fast and friendly and answered all my questions.
20:43 25 Jan 21
We received a bid from Mountain Air to replace two furnaces at the church I belong to. This work was headed by and mostly performed by Kameron the end of December 2020. Besides the fact that the temperatures were freezing, it was necessary to leave the door open during much of the work. Kameron made it a priority to get the first furnace installed so we wouldn't have any frozen pipe issues. He and his staff (sorry I didn't get their names) worked nonstop to get this work done. Because our church building is old, Kameron did A LOT of extra work including replacing sections of water pipe and climbing onto the roof on several occasions. They were in the freezing temperatures nonstop. Kameron explained everything we need to know before, during, and after the installations and set our thermostats for us before he left. Honestly, they went far above and beyond what we could have ever expected from them and at the end of the day our bill matched the bid...no extra charges had been added! I recommend this company to everybody, you won't be disappointed. Next time I need a new furnace or water heater in my home, I am going to call Mountain Air! My thanks to Kameron and his staff, all of whom were beyond nice and hard-working!
19:29 22 Jan 21
Our technician Jeff is amazing. He answers my questions and if very knowledgeable.
23:06 21 Jan 21
JD came out shortly after calling due to heat being out. He is a very talented technician and quickly resolved what I thought was a difficult to diagnose issue. I highly recommend Mountain Air for their customer service and skilled techs.
15:47 21 Jan 21
JD was very informative and helpful.
16:24 20 Jan 21
Cody and Devin installed a water heater and furnace for us. They were punctual, friendly and knowledgeable. We’re very happy with Mountain Air and the services they provided. We will use them again in the future.
23:34 19 Jan 21
JD was extremely professional, had excellent communication and explained everything to us. The price was very reasonable and fair. Happy to support local business, especially when they do this good for us!
19:27 14 Jan 21
JD is awesome and always willing to give advise and go above and beyond. He made suggestions on products that have made a significant impact on my furnace. Super friendly and great customer service Give this man a raise!! service I get from JD and others is why I remain a Mountain Air customer.
23:52 13 Jan 21
Contacted Mountain Air when my furnace stopped working. They sent out technician JD, who was very professional and up front with any repairs that were needed. He found a bad pressure switch, quickly replaced it and had the heat going again.
01:46 12 Jan 21
JD was very professional and answered all the questions that I keep asking. He was very efficient in doing his job
00:00 12 Jan 21
Very professional, and cognizant of covid. I appreciated the explanation of everything being done and options available without any pressure. They did a great job, thanks JD!
19:33 11 Jan 21
Greatly appreciate the quality work done by Keith and Landon from Mountain Air to replace our hot water heaters. Keith gave great advice on the install and improved the arrangement of the manifold system. A very professional job by both of these gentlemen. Also, Chad helped tremendously by talking through the water heater options to get a good solution. Thanks to all
16:27 11 Jan 21
Mountain Air has always been excellent, and most recently, I had them install a new furnace in my home. I couldn't be more pleased with the results. The service, quality of equipment, and overall value were all fantastic. Dave worked with me on the initial diagnosis, and was able to get me up and running until the replacement could be arranged, which was particularly appreciated, seeing as how it is currently January. Devin and Cody did the installation, and their work was top notch. Every step along the way was professional, courteous, and backed with intelligence. They are an awesome company throughout, including great office staff!
05:07 07 Jan 21
I had them come and replace an induction motor on my furnace The tech, JD, arrived promptly and was quite friendly and explained what he'd be doing and the costs. He wore a mask and observed social distancing. He was also really good with my 5 month old puppy and took a few minutes to stop and let my puppy sniff him and become accustomed to him.
22:03 04 Jan 21
Wonderful service and your technician JD was very helpful and professional. I will definetly recommend Mountain Air.
19:59 03 Jan 21
I've been having trouble with my furnace for the last few months. Other service companies would make an appointment and bail the day of. So I decided to give Mountain Air a call, they showed up within 2 hours of my call. trouble shot it and gave me all the details of what was done and what is needed. They are ordering the part for me and let me know that the part was actually under warranty. Couldn't be happier in comparison to every other service company I have contacted.
23:12 31 Dec 20
Big thanks to Cody and Devin (Devan? I should have asked) for the awesome job bringing the amazing gift of heat back to our freezing house! They were prompt, helpful and very professional!
23:23 30 Dec 20
What an amazing company! Extremely fast and know what they are doing. The technicians are friendly and helpful answering all of my questions. These guys worked with my schedule every step of the way. 5 stars, absolutely amazing!
22:22 30 Dec 20
Very professional And good advice for our future needs.
22:13 30 Dec 20
JD was amazingly friendly, professional, and efficient. He quickly repaired our unit in the dead of winter when our home would have been freezing otherwise. He was informative and I hope we get him next time we need maintenance.
22:11 30 Dec 20
JD was super quick, professional and a joy to have help us when our heater acted up.
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