Taylor was great. He was friendly and explained things well. After not having ac for several days I am thrilled to say that he got it fixed and we have cool air again!!
21:25 14 Sep 20
Tech was knowledgeable and considerate. I felt like he was very honest and saved me a lot of money and aggravation.Update: I had an air conditioner installed 9/14. Scott and Kenzie were very professional, got the job done quickly. I actually enjoyed having them in my home! I highly recommend this company, every interaction has been top notch! From calling for service to the service techs - outstanding!
18:36 14 Sep 20
Knowledge and answered all my questions. Would recommend!
23:42 11 Sep 20
Chris was very thorough and quickly identified the problem with our furnace. He then recommended a full tuneup and found the system was in dire need of service. Much better to do preventative maintenance than inconvenient repairs. Chris was very professional and considerate. Definitely happy with the service.
20:56 11 Sep 20
After contacting our usual HVAC and getting no response for days. I took a friend’s recommendation to contact Mountain Air. I immediately spoke to Emily who explained what the issues might be. Within a few hours, Daniel was here and our ac was up and running again within the hour. You guys are wonderful! Thank you again!
20:38 11 Sep 20
We followed JD to Mountain Air from his previous employer and are so happy we did. JD has been servicing our HVAC since we moved to the area 3 years ago, and he's my first choice every time I schedule a maintenance check. He's incredibly knowledgeable about the system and is absolutely honest about what we need to do to be happy with it. There's no big sales pitch pushing me to upgrade the system every time he comes out, but he is truthful about what's wrong and what's still working. We have an older system that we're hesitant to replace just yet, and I have complete trust in how JD says things are going. We are thrilled to join the Mountain Air family and look forward to working with them and JD for years to come!
20:27 10 Sep 20
Fast and efficient— we had received other bids for $600-$700 but Taylor the technician fixed it in 20 minutes for a little over $250 and it worked immediately!
20:33 03 Sep 20
Dave was friendly and professional.
19:27 01 Sep 20
I have nothing but great things to say about Daniel! Courteous, professional, knowledgeable... It was a pleasure having him do my AC tune-up!
22:25 31 Aug 20
Oh my goodness we got the dream team. Devin and Josh were exactly on time. Fast. Kept me up to date on the process and did I mention fast? Omg less than 6 hours to rip out my old furnace and central air unit and thermostat and installed my brand new amazing ones. Very helpful. Explained why air wasn't getting to a certain room because of a previous job not done correctly with venting and explained how it could be fixed and to just call them! I'm so happy!!!! Thanks for sending me great guys doing great work for a great company!!!! You'll always be my go to guys!!!!
20:12 29 Aug 20
Able to repair AC quickly. Very communicative, answered my questions thoroughly.
18:02 29 Aug 20
JD did an awesome job going above and beyond!Explained in detail everything that was going on with my system, and made recommendations of my future options.Programmed the new thermostat for me and showed me how it worked.He took the time to talk to me about future replacement systems.Excellent service - Thank you JD!!!
04:08 29 Aug 20
We have used mountain air several times, I appreciate that they want to get you a service tech as soon as possible. Jeff is the technician that has been servicing us lately. He is really great, professional, upfront and honest and really knows his stuff. I really appreciate his knowledge and communication about the issues we were having. Thanks Jeff!
03:15 27 Aug 20
Every person I worked with, including those who answered the phone in the office to Hilary who came out and gave me a bid on a new system, Zach who came late one night to try to fix my system and Michael the technician who lead the team in replacing both my furnace and air conditioner were very kind and professional. Replacing an HVAC is very expensive and Mountain Air made it as pleasant as possible. I received texts, emails and phone calls to answer questions, letting me know when the techs would arrive and filling out the forms for rebates and warranties. Michael came at 6:30 am to get to work and get my system going on a very hot day. Their team and service was truly spectacular. I can’t rate the system yet but it looks very well installed and works well today. I’m anticipating it all working very well for a very long time.
01:54 27 Aug 20
JD, took care of the problem very quickly. He knew what he was doing.
22:05 26 Aug 20
Arrived few hours after calling, repair was polite and professional. He explained any and all issues and gave multiple solutions.
19:18 26 Aug 20
Excellent service! Called and they were here the same day and the tech really knew what he was doing.
17:00 26 Aug 20
Our air conditioner stopped working at 2:30am, I called at 8:30am and the technician was here by 9 and had my air conditioner fixed within 45 min. I would recommend them and will use them in the future.
19:07 24 Aug 20
Our AC stopped working on a Friday night. I called all around on Saturday morning and the earliest I could someone to come was Monday. My last despirate call was going to be to Mountain Air. They answered and told me that they were pretty busy but could likely get me in that evening or the next morning! At about 5 pm, I got a call from their tech Adam who said he was on his way. Adam was so friendly and quickly diagnosed and fixed my problem. From my experience, I can highly recommend Mountain Air and will definitely call them again when needed in the future!Additional info added 8/24/20Since our first initial work with Mountain Air, we have continued to be impressed by the work they do. We had them replace our furnace and AC last year. The had competitive prices and their installers were polite and worked fast. We've now signed up for their annual plan which includes spring and fall tune ups. The technicians have always been curious and fast. They also send a text when the technician is on their way, so you don't have to guess when they will be there. As long as service continues like this, we will be customers for life!
14:50 23 Aug 20
I called on a Saturday thinking I could set up an appointment for Monday. JD arrived within an hour and had my Air conditioner up and running in 20 min! He explained everything he did! Thanks so much! What a life saver in 1004 degree weather!
Miss Liz room 301 West Haven Elementary
18:19 22 Aug 20
My air conditioner went out on a Friday night, I called Mountain Air in the morning and JD was at our house within the hour! He fixed it within 20 min! Fast, friendly service! No extra charge for the weekend repair! Amazing! Thanks so much.
02:40 22 Aug 20
Hillary / Rick / Garrett performed admirably; thank you Mtn Air 🙂
18:36 21 Aug 20
A/C wasn't running properly and they came and instantly found the problem which was a broken thermostat and fixed it right then! Super fast and friendly! Masked and all!
16:58 20 Aug 20
Zack was awesome. Super knowledgeable, friendly and informative. Mountain Air is now my choice for all my HVAC needs. Thank you!
01:34 20 Aug 20
JD was an awesome technician. Extremely helpful, kind and friendly. He answered all of our questions. We would give him a 10 .
21:57 17 Aug 20
Zack was amazing. Knowledgeable and professional.
21:03 17 Aug 20
Chris was prompt, solved the problem, an quickly “refueled” the system, leaving us cool and happy!
Joe & Holly Walker
00:32 16 Aug 20
Fabulous work! So friendly and very quick response time. The cost was very reasonable!
04:50 15 Aug 20
I called Mountain Air about an issue with my a/c. They sent a technician out within 3 hours of my call. Daniel was both thorough and friendly. I would recommend Mountain Air to everyone, they are awesome!
19:04 14 Aug 20
Great company, had a challenging issue in the middle of summer but were able to get a new AC installed the following day after bidding the job.
02:33 13 Aug 20
My technician JD was very knowledge and friendly and helped me with my AC unit. He was very fair and helpful and I enjoyed talking with him as he worked.
19:44 11 Aug 20
The Technician was very professional and courteous! thorough out his inspection he explained what repairs needed to be made and cleaned up after. I recommend this technician to perform any repairs or unit replacement.
19:35 11 Aug 20
Josh was quick and so efficient! He is also took great precautions to socially distance while also being thorough and kind! Very happy with our experience with Mountain Air!
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