Dear friends and Mountain Air family,
Mountain Air provides essential services. We are committed to maintaining a safe and healthy environment for our clients and our team members. It is important for both you and our valued technicians to feel confident when we arrive at your home.
- We are regularly cleaning and disinfecting our facilities and equipment.
- Our technicians have been instructed to:
- Wipe down every surface they touch with disinfectant wipes
- Stay home from work if they feel ill or have been in contact with someone who is ill
- Practice social distancing
- We ask that you remain in a different room from our technician if he must enter your home to diagnose the problem or complete the repair or installation
- Our tech will speak with you about your equipment via phone or at a distance from outside
- Avoid typical contact with our clients like:
- Shaking hands or
- Touching iPads, pens, or paperwork
I sincerely hope that you and your loved ones are staying safe and healthy during this time. If you have any questions, please don’t hesitate to give us a call.
Sincerely,
Vance and Lori Rhead